Terms and conditions
These Terms and Conditions ("Terms") govern your use of Red Cherry Casino (the "Casino") and apply to all users, including new and existing players. By creating an account or using the services provided by the Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Account Registration
- Eligibility: You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account with the Casino.
- KYC and Verification Requirements: The Casino may request documentation from you to verify your identity, age, and address. Failure to provide such documentation or providing false information may result in account suspension or closure.
- Responsibility for Account Security: You are responsible for maintaining the confidentiality of your account login details and ensuring that no unauthorized person uses your account.
Deposits and Withdrawals
- Accepted Payment Methods: The Casino accepts various payment methods, including credit/debit cards, cryptocurrencies, and bank transfers.
- Minimum and Maximum Limits: Minimum and maximum deposit/withdrawal limits apply to all transactions. These limits may vary depending on the payment method used.
- Processing Times and Fees: The Casino processes deposits and withdrawals in accordance with its internal procedures. Any applicable fees will be disclosed during the transaction process.
- Anti-Money Laundering Policy: The Casino complies with all applicable anti-money laundering regulations and requires customers to provide identification and other documentation as necessary.
Bonuses and Promotions
- How Bonuses Are Credited: Bonuses are credited to your account automatically or upon request, depending on the promotion.
- Wagering Requirements: Wagering requirements apply to all bonuses and promotions. You must wager the bonus amount a certain number of times before withdrawing any winnings.
- Expiry and Abuse Clauses: Bonus offers have expiration dates, and you are not permitted to abuse these offers by claiming multiple bonuses or using bots/automated systems.
Gameplay and Fairness
- RNG Usage: The Casino uses Random Number Generators (RNGs) to ensure the integrity of its games.
- Game Malfunctions: In the event of a game malfunction, all bets will be voided, and any winnings will be returned.
- Limits on Play and Responsible Gaming Tools: The Casino provides various responsible gaming tools, including deposit limits, wager limits, and session time limits.
Responsible Gambling
- Self-Exclusion Options: You may self-exclude from the Casino for a specified period or permanently.
- Deposit, Wager, and Session Limits: The Casino provides various limits to help you manage your gaming activity, including deposit limits, wager limits, and session time limits.
- Help and Support Links: The Casino provides links to responsible gaming resources and support services.
Prohibited Activities
- Bonus Abuse: You are not permitted to abuse bonus offers by claiming multiple bonuses or using bots/automated systems.
- Fraud, Collusion, or Manipulation: Any form of fraud, collusion, or manipulation is strictly prohibited and may result in account suspension or closure.
- Use of Bots or Automated Systems: The use of bots or automated systems to play games or claim bonuses is prohibited.
Account Suspension and Closure
- Voluntary Account Closure: You may request the closure of your account at any time by contacting Customer Support.
- Breach of Terms: The Casino reserves the right to suspend or close your account if you breach these Terms or engage in prohibited activities.
- Inactivity and Dormant Accounts: If your account remains inactive for a prolonged period, the Casino may consider it dormant and take action to recover any outstanding balances.
Privacy and Data Protection
- Information Collected: The Casino collects various personal data from you, including name, address, email, and payment information.
- Use and Storage of Personal Data: The Casino uses your personal data to provide services, prevent fraud, and comply with regulatory requirements.
- GDPR Compliance: The Casino complies with the General Data Protection Regulation (GDPR) and any other applicable data protection regulations.
Limitation of Liability
- Losses: The Casino is not liable for any losses incurred by you as a result of your use of the services or breach of these Terms.
- System Errors: In the event of a system error, the Casino will take reasonable steps to rectify the issue and minimize any impact on users.
- Third-Party Links: The Casino is not responsible for any content or services provided by third-party links.
Amendments and Updates
- Right to Modify the Terms: The Casino reserves the right to modify these Terms at any time, with or without notice.
- Notification of Changes: You will be notified of any changes to these Terms via email or in-game notifications.
- Acceptance of Updates: Your continued use of the services after a change to these Terms constitutes acceptance of the updated Terms.
